Safety - Revolutionizing Online Safety Training
Client
Safety
Industry
Online Training
Service
Online Training
Team Setup
4 Developer + 1 Researcher
Timeline
Ongoing 2+ Year
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1.
Introduction
Safety is a leading SaaS platform designed to provide
organizations with robust safety and compliance education solutions. With a comprehensive library of
over 400 online courses and a user base exceeding one million worldwide, Safety offers a versatile
and efficient way to deliver safety training. Trusted by diverse industries including construction,
manufacturing, restaurants, and warehouses, Safety ensures seamless employee training,
certification, and domain-specific customization for businesses aiming to build their own online
training systems.
2.
The Challenges
Diverse Course Availability and System Performance
Safety’s vast library of courses necessitated a system capable of handling
extensive content without compromising performance. The challenge was to ensure a smooth user
experience despite the large volume of courses and training materials available.
Integration of SCORM Courses
Initially, integrating SCORM (Sharable Content Object Reference Model)
courses posed a challenge since the platform needed to support these courses without relying on
third-party systems. The goal was to implement a seamless and reliable SCORM-compliant system
internally.
Comprehensive Tracking and Reporting
Users required an intuitive way to track their training progress, view
reports, and manage certifications. Ensuring that the platform maintained accurate and accessible
records of training completion and certification status was essential.
Adapting to Classroom Training Needs
Catering to older employees who faced difficulties using digital tools
required a different approach. This included providing additional support and making different teams
with two managers per team to guide users through the training process.
Database Synchronization and Data Security
Managing and synchronizing databases effectively was crucial. Additionally,
ensuring that user data remained secure and was only accessible to authorized individuals was a top
priority. Each organization needed a customized experience similar to having their own isolated
system, akin to domain registration in Shopify.
Subject Matter Expertise and Commission Model
Incorporating subject matter experts into the platform, similar to Udemy’s
concept, presented a new opportunity for Safety to enhance course content and offer expertise.
Additionally, implementing a commission model for experts and course creators was a new revenue
stream.
Shift from Company-Only Registration to Individual Access
Initially, the platform was designed for company registrations only.
Expanding access to individuals who could register, select courses, and receive certifications
required significant system adjustments.
Technologies
Front End
React
Back End
NextJs
Platform
Web
Other Tools
Slack
3.
The Solution
Enhanced System Performance
Safety upgraded its infrastructure to handle a vast array of courses
efficiently, ensuring smooth navigation and quick access to training materials without performance
degradation.
In-House SCORM Integration
The team developed a robust SCORM-compliant module that allowed seamless
integration of SCORM courses without relying on external systems. This internal solution provided
greater control and reliability.
Support for Classroom Training
Recognizing the need for additional support, Safety established dedicated
teams and managers to assist older employees with digital tools and email communication. This
support helped bridge the gap and improve the user experience.
Database Synchronization and Data Security
Safety implemented a sophisticated database synchronization mechanism and
robust security protocols. Each organization had a customized experience with isolated data access,
ensuring privacy and security.
Subject Matter Expert Module
The platform introduced a subject matter expert module, allowing industry
experts to contribute to course content. This module also implemented a commission model, creating
new revenue opportunities for both experts and Safety.
Expanded Access and Individual Registration
Safety adapted its system to allow individual users to register, access the
course library, and receive certifications. This expansion increased the platform’s reach and
accessibility.
4.
The Impact
The implementation of these solutions led to several significant improvements
for Safety:
Streamlined Installation and Setup
The new system eliminated the need for manual software installation and
setup, reducing installation charges to zero. This made it easier for both companies and individual
users to get started with the platform.
Increased Revenue
The introduction of the subject matter expert module and individual
registration contributed to increased income. The commission model incentivized experts to create
high-quality content, further enhancing the platform’s offerings.
Enhanced User Experience
The improved system performance, comprehensive tracking, and reporting
features provided a more efficient and user-friendly experience. Support for older employees and
individual access made the platform more inclusive and accessible.
Secure and Customized Experience
Database synchronization and security measures ensured that user data was
protected and each organization had a tailored experience, similar to having their own isolated
system.
In conclusion, Safety’s innovative solutions addressed a range of
challenges, from handling diverse course content to implementing secure and customized experiences.
By enhancing system performance, integrating SCORM courses, and expanding access to individual
users, Safety has established itself as a premier platform for online safety training. The
successful implementation of these solutions has not only improved the user experience but also
contributed to increased revenue and growth opportunities for the platform.
50%
30%
20%
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